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LEARN ABOUT US


OPENING HOURS

                                                               7am to 5:30pm Monday to Friday
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                                                                                         We regret we are not open in the weekends or public holidays. 

 

OUR CURRENT LOCATION AND ADDRESS

Our factory and main shop are located at

 129 Waltham Road, Waltham.
     
This is just on the hills side  of Brougham Street, opposite Waltham School, on the corner of Hastings Street. You can see us from Brougham street

           

A DROP-OFF AND COLLECTION DEPOT NEAR YOU.

We have many depots,  in every part of the city.  To find the one nearest you just click "contact us" on the website or phone 379-4600 with your enquiry.

OUR HISTORY

Eastern Drycleaners dates its beginning to 1955, when it occupied premises at 395 Worcester Street, on the corner of Stanmore Road, and it had a shop on the site until January 2007. Interestingly, this site was the first shop premises of Ernest Adams Ltd, well-known Christchurch bakers. 

           
Some years ago, because of the need for more space, the factory was shifted a few doors along Stanmore Road, leaving the shop at the original site.   In mid 2002 the factory was moved to larger and updated premises at 129 Waltham Road. In January 2007 the shop was closed and a new one opened at Eastgate Shopping Centre. This was closed after the February 2011 earthquake.

CONVENIENT LOCATION AND ADDRESS.

The address of the factory and main shop is 129 Waltham Road.  It is readily accessible from all parts of the city, being clearly visible from the Brougham Street expressway, on the corner of Hastings Street, opposite the Waltham School.
           
Eastern Drycleaners also has agencies conveniently located in most parts of Christchurch.  If you would like to know the location of your nearest agency, please ring to enquire on the factory line, or send us an enquiry via "contact us" on the uper left of this page.

WHAT HAPPENS TO YOUR GARMENTS WHEN IT COMES TO US?

When we pick up your cleaning the driver will write you an itemised invoice so that you retain a legal copy of all of your items in our care.  Your order is then place in a sealed bag with a duplicate of the invoice.

On arrival at our premises your garments are prepared for drycleaning.  Each order is processed one at a time.  No bag is opened until the previous order has been completely prepared for the drycleaner.  This prevents your order becoming muddled with others.

Each garment is ticketed with a unique identifying code, so that your order can be reassembled correctly.  Pockets are checked, as a loose pen or lipstick could cause a lot of damage to other garments in the drycleaning.  Everything we find, except obvious rubbish, is placed in a coin bag and fastened to the docket to be returned to you.

If you write a note regarding special attention required for your garment it is copied onto special drycleaners card and attached to the garment where the drycleaner will be sure to see it.

Finally, the shoulder pads of most women's garments are pinned in place to prevent them moving or becoming screwed up.  The items are now ready for our drycleaner.

The first thing our drycleaner does is to sort the garments into loads of dark and light, and of coloureds if there are enough.  Each load is cleaned separately.  This reduces soil redeposition and prevents any colour runs, although this is unlikely to happen in any event.

After sorting our drycleaner checks each garment for obvious stains or marks. These are treated before the drycleaning commences.  At this stage he also reads any note attached to the garment and treats the stain or mark which has been drawn to his attention.  Light garments, which are naturally prone to greater soiling, are given an exhaustive pre-drycleaning treatment, with particular attention to collars and cuffs.

These treatments are done with "spotting agents" which we buy from about five different drycleaner-wholesale companies.  Every type of stain, whether it be ink, blood, pollen, etc. requires a different spotting agent.  Each supply company might act as the New Zealand agent for two or three brands of of product, which they buy from the USA or Europe.  We don't buy all our products from the one company.  Experience has taught us that each brand often has one or two products which are superior to those of the other brands.  So irrespective of the price we buy the ones we have found are best.  Sometimes we keep a couple of brands of the same product, as we have found one brand might be more effective on one kind of fabric, but a different brand might be better on other fabrics.

Finally, anything that looks a little fragile or fine is placed in a net bag.  With garments that have shell buttons, each button is place in its own little cover, to protect it from chipping during the drycleaning.  The drycleaner then places the load in the machine.

Our company operates Italian machines which we bought new, and which perform to the high standards required in the European market.  They produce excellent results with both the most modern of man-made fibres as well as traditional fabrics.  Drycleaning technology has changed a lot over the years and our machines utilise the modern technology required in Europe.  This means that unlike older machines they have minimal effect on the environment.

Before starting the machine, the drycleaner adds 100-200 mls of what drycleaners call soap.  It's not really soap and it doesn't really do any of the cleaning.  What it does do is remove the static electricity in the garment, reduces the amount of lint and fluff that clings to each garment, makes the garments feel nice and makes it easier for our pressers to do a great job of pressing them.  One other thing it does is very important.  A whole load of clothes can contain quite a lot of moisture, which the drycleaning removes.  The soap helps to prevent the formation of watermarks on areas of clothes which may have had some areas of dampness.

The effectiveness of the soap is very important to the finish of the garment.  Like the spotting agents, all our suppliers are agents for overseas brands and the different soaps all have their strengths.  Experience has taught us which soap we think is best, although we do try new ones when they come out.  The soap we currently use is the most expensive available, in fact we spend more on the soap than any other single item.  We regard as worth the cost to provide the very best for our clients

Each cycle in the machine takes about 40 minutes. The machines have to be connected to 3-phase power, steam, compressed air and the water supply, so they are pretty complicated.  Replacement of a medium size machine can cost in excess of $60,000.

After removal from the machine each garment is again inspected.  Drycleaning takes out all the grease out of a stain, but the other components sometimes remain as a white area on the surface, which is usually easily removed with a little steam from a steam gun.  Marks which have not come out are treated again and put through for a second cleaning.

After inspection the garments move to the pressers.  A skilled presser is an artist.  It can take as long to learn to be a skilled presser as to get a university degree  and some people can never learn to press well.  Our pressers are highly skilled.  They do good work and know how to make your favourite garment look great.

Finally, under the watchful eye of our operations manager, who is in charge of tracking and shipping orders, your garment receives its final inspection.  If something is found it goes back to our drycleaner.  If it passes it is bagged in plastic to protect it from dust while our friendly driver returns it to you, or while it is in our shop waiting for you to collect.

 

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 The happy team at Eastern Drycleaners, just waiting to serve you. Back row from left: Robert Hamilton, senior presser, Grant Slade manager. Centre Row from left: Suzanne Brooklands, Operations Manager; Perawai Hurunui,driver; Christine Slade, Office Manager. Front Row from left: Rosie Thompson, shop assistanct & telephone receptionist; Su Nyng Fung, Specialist Presser. Absent from Photo, Peter Dieint and James Black, Drivers. 
    

 

 

Operations Manager Suzanne Brooklands, unloading cleaned drapes from our largest drycleaning machine at Eastern Drycleaners.

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Su, our trouser presser, works hard making your trousers look really sharp.

 

 

 

Inside the Eastern Drycleaners factory it is light, airy and clean: a very pleasant working environment.

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Working on the spotting board at Eastern Drycleaners. Su removes a small spot with the steam gun.

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