Dry Cleaning is a very specialised business. It requires expensive machinery and skilled staff. It takes years to learn all aspects of being a competent drycleaner. With these things in mind, it is our objective to provide you with the best dry-cleaning and the best service available anywhere. We are very proud of our work, and nothing pleases us better than to see your garments leaving our premises looking perfect.
Just a reminder that we are specialists in all aspects of dry-cleaning.
Almost every week we get visits from one or two people who have had problems with work done at other dry cleaners. Fortunately, in many instances we are able to help out and can often rectify the situation for them. We get very few complaints about our own work, as it is our objective to provide you with the best dry-cleaning available anywhere.
In the unlikely event that you do have a problem, please ring and ask to talk to Grant or Ray. At the very least we will take your concerns seriously and do everything possible to put them right. We want you to be delighted with the work we do for you.
-WE PAY SPECIAL ATTENTION TO THESE
Shoulder pads have always been a problem with dry cleaning: they can easily become twisted or screwed up. Frequently they reach us in this state and we have to try and fix them up before we can even dry-clean the garment.
In the past we have put a safety pin into each pad, but this frequently proved in effective. Some time ago we began fastening the pads into place with two plastic tacks in each pad. We have found this to be vastly more effective and the number of problems has been dramatically reduced.
Many people leave the tacks in place permanently and we would recommend this practice, except where you are wearing very delicate or sheer garments underneath.
Some shoulder pads are attached with Velcro. It is a good idea to remove these ones before sending your garment in for cleaning.
